History

VisiCom Systems Inc. is a full service videoconferencing integrator that specializes in supplying videoconferencing systems for distant learning and general business applications. We sell, install and service equipment manufactured by Polycom, Tandberg and VTEL. In addition to selling these manufacturer's standard systems, we engineer and install custom rooms built around the manufacturer's codec.

In January of 1994, VisiCom Systems Inc. was selected by the State of North Carolina to supply distant learning systems for the North Carolina Information Highway. Our contract with the state has been renewed every year since 1994. Since 1998, we have installed more complete room systems than any other integrator. We have installed systems at Community Colleges, High Schools, Health Departments, the NC School of Science Mathematics Cyber Campuses and state agencies. VisiCom Systems employs full-time videoconferencing service technicians who are based in North Carolina.

In 1998, we were approved as a vendor for the State of Mississippi Express Product List. We are approved to sell the Polycom, Tandberg and VTEL product lines in the state. To provide service to our customers in the state, we have a full time videoconferencing service technician based in Mississippi.

Depending upon the customer's requirements, we can install the manufacturers standard line of roll-about systems or build a custom system utilizing the manufacturers codec platform. For our custom systems, we use industry proven components that offer superior performance and meet demanding duty cycles. A sample list of vendors is AMX (control system), Shure microphones, Autopatch switchers, Hitachi cameras, etc.

As a part of our sales program, we will meet with a prospective customer to present our company's capabilities and begin the effort to earn a prospective customer's business. If requested, we will look at rooms that the customer has selected for a videoconferencing site. We will offer suggestions regarding site selection and can provide references for lighting and acoustical treatments. There is no charge for pre-sales calls.

Service and Support are critical to the successful implementation of a distant learning or videoconferencing system. We employ full time Service Technicians to install, service and provide support for our customers. The customer will have direct access to their assigned service technician as well as toll-free access to a trouble desk for telephone support. While the customer is covered by a system warranty or one of VisiCom's service / support contracts, there is no charge for telephone support, on-site assistance or additional user training.

If you would like additional information, please email us at sales@visicomsystems.com or call 800-388-3482. We look forward to talking to you and request the opportunity to provide a quotation for any videoconferencing needs that you may have.

VisiCom Systems Inc. is an experienced company that does business the old fashioned way where the customer comes first - we back our commitment up with Service and Support. Please give us a chance to earn your business.